FAQ

Q: Can I edit my own website once you have set it up?
A: Yes. Most of my websites are based on WordPress which is a web platform that hosts a website that can be altered with ease by a user. This website runs on WordPress.

Q: I don’t know anything about WordPress, can you help me?
A: Of course, helping the customer understand their website is an important part of the product I deliver.

Q: Will my site work on a mobile phone?
A: Yes. All the websites I make work on any platform.

Q: Do you include making my site look good to Google?
A: Yes. Many say SEO (Search Engine Optimisation), but it isn’t a simple as that. There are many things to do in order to make a website visibe. I do all this as standard.

Q: Do I need social media?
A: Depending on the website, but usually, yes. I can setup all this, link to it and train you on it, if you don’t know already.

Q: Will the website and domain name be hosted by you?
A: Yes. I have a webhost that is ideal. However, if you desire to have it hosted elsewhere this is fine too.

Q: Do you charge for every little alteration you make to my website?
A: No. Usually, I offer the customer a package that includes hosting, work, unlimited updates, and support.

Q: Are you going to talk English or Techno Babble?
A: I try to talk plain English at all times, if not you can tell me I’ve lapsed into web jargon and I’ll explain myself properly!

Q: You’re going to be expensive aren’t you? Why don’t I just outsource to India?
A: No. I will cost less than WIX, Squarespace etc. and you’ll have a web designer included. I’m not as costly as an Indian designer, I have known many and the services they offer. I will also never hold your website to ransom.

Q: Do we need to meet in person?
A: I’ve not met most of my customers in person, but if you want that, we can. Otherwise all can be done via email, WhatsApp, or any form of communication you prefer.

Q: Once I’m with your hosting I’m stuck with you?
A: No. You can leave me anytime you want. I won’t hold you to ransom etc, like WIX and so forth do. Let me know and we’ll get your site moved if you want. Though, most customers come to me and never want to move on.

Q: You just want local customers?
A: No. I’m happy to help you where-ever you are in the world.

Q: I see adverts for free websites, why aren’t you doing it for free?
A: Obviously, there is no such thing as a free lunch. They say free but that probably means the website is made for free an then you pay ££££ for the hosting for the year. WIX etc say that sort of thing too, yes you can make a free website but you soon need to add their premium add ons to make a decent website. Technically I do indeed make the site for free, if you want to word it that way, and then the cost is the hosting and support which is £££ and not ££££.